Refund policy

Returns/Exchanges

Item/s can be refunded (full amount not including shipping) subject to the following requirements:

  • Returned within 7 days of receiving your parcel.
  • The item must be unworn without any sign of fake tan, odour or makeup.
Please note, all customers are responsible for the return shipping cost and monitoring their parcel via their return tracking number. If the return parcel is lost or damaged in transit this is the responsibility of the customer.  

 

If you would like to return your item/s for a refund please send an email to info@katinkathelabel.com.au.